Privacy Policy jeli333 – Malaysia Player Personal Data Protection

At jeli333, we understand that your trust is our most valuable asset. When you register and use our platform, you entrust us with your personal information — and we do not take that responsibility lightly. This Privacy Policy is written in plain language so you know exactly what happens with your data, not just legal jargon that is difficult to understand.

Jeli333 only collects information that is strictly necessary to provide a secure service, comply with regulatory requirements, and deliver a better experience for you. We do not collect data excessively.

Information you provide directly:

• Registration data: Full name, date of birth, email address, phone number, and password (stored as a one-way hash that cannot be reversed).
• KYC information: A copy of your identification document (identity card or passport), proof of residential address, and a selfie if required for the identity verification process.
• Financial Information: Bank account number or e-wallet details for deposit and withdrawal purposes — stored with full encryption.
• Communications: Records of conversations with our customer support team via live chat or email.

Information collected automatically:

• IP address, device type and web browser used.
• Game session data including bets, wins and play duration.
• Account activity logs for security and fraud detection purposes.
• Cookie data and other tracking technologies (see Section 5).

Every piece of data we collect has a clear purpose. jeli333 uses your information for the following purposes:

Jeli333 does not use your data to make automated decisions that could have a material impact on you without human oversight. Any data analysis is carried out solely for security purposes and to improve the user experience.

The security of your data is jeli333's number one priority. We continually invest in security infrastructure to ensure your information is always protected against both external and internal threats.

• Data encryption in transit: All communications between your device and jeli333 servers are protected by TLS 1.3 protocol with 256-bit SSL encryption.
• Data encryption at rest: Sensitive information such as financial details and identity documents is stored in encrypted form using AES-256 standards.
• Access controls: Only authorised staff may access users' personal data, and every access is logged for audit purposes.
• Continuous monitoring: A threat detection system operates 24/7 to identify and respond to any unauthorized access attempts.

Data retention period: jeli333 retains personal data for as long as your account is active and for the period required by law after account closure (typically 5–7 years for financial records). Data that is no longer needed will be securely deleted.

Jeli333 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your information is only shared in the following limited circumstances:

• Technology service providers: Technical partners who help us operate the platform, such as cloud hosting providers and payment processors — all bound by strict confidentiality agreements.
• Game providers: Game session data required to run games from providers such as Pragmatic Play, PG Soft, and others — limited to technical data only.
• Regulatory and law enforcement bodies: When required by law, court order, or to comply with anti-money laundering (AML) requirements.
• Identity verification process: Licensed third-party KYC services to verify your identity — governed by strict privacy standards.

The jeli333 platform uses cookies and similar tracking technologies to enhance the user experience and ensure account security. This is standard practice in the modern web technology industry.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance cookies: Helping us understand how users interact with the platform for improvements. Data is collected anonymously.
• Preference cookies: Saving your personal settings such as language, theme, and game preferences.
• Analytics cookies: Helping us analyze traffic and usage patterns to improve our services.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the jeli333 platform and your gaming experience.

Jeli333 respects your rights regarding personal data. Below are the rights you may exercise at any time by contacting our support team:

To exercise any of the rights above, contact the jeli333 support team via live chat or email. We will process your request within 30 business days and may require identity verification before proceeding.

The jeli333 platform is for users aged 18 and above only. We do not accept registrations from individuals under 18 years of age and do not knowingly collect any personal information from children.

If we find that an account was registered by someone under the age of 18, the account will be closed immediately and all related information will be deleted. Parents or guardians who suspect their child has registered an account at jeli333 are encouraged to contact us right away.

Jeli333 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or new technologies we adopt.

When significant amendments are made to this Privacy Policy, we will:

• Notifying you via in-platform notifications or your registered email.
• Updating the "Last Updated" date at the top of this page.
• Providing a summary of key changes made.

Continued use of the jeli333 platform after an amendment takes effect is considered your acceptance of the updated Privacy Policy. If you do not agree with the amendment, please stop using the platform and contact us to close your account.